Engagements

Engagements Shaped by Scope and Complexity.

RSOL defines what the objective requires, what can wait, how decisions will be approved, and how the work will be verified before presenting a proposal.

Method + verified work

See How RSOL Defines and Delivers the Work.

RSOL reviews the business objective, stakeholders, customer journey, and operating requirements so the proposal reflects the requirement instead of a preset package.

Method
9 defined phases Discovery through growth.
Client proof
4 published case studies Each includes an observable public record.
Four engagement models

Find the Closest Engagement Model.

Each model is a starting point. Discovery confirms the required scope, exclusions, delivery plan, and investment before work begins.

Public digital experience

Website & Application Systems

Professional websites for organizations that need a credible online presence and a clear route for customer inquiries.

RSOL organizes the content, user experience, and technology around what customers need to understand and do.

Typical scope: RSOL may include information architecture, content direction, responsive design, accessibility, development, technical SEO, analytics, and launch support.

Core engagement

Systems, workflows & integrations

Connected Business Systems

Organizations that need a website or application to connect with ordering, scheduling, payments, data, or internal workflows.

RSOL connects the public experience and selected business systems through one documented technical plan.

Typical scope: RSOL may include requirements, information architecture, application design, technical SEO, analytics implementation, integrations, automation, monitoring, and support.

Multiple locations

Multi-Location Technology

Connected digital experiences for organizations that manage several offices, branches, franchises, or service areas.

RSOL gives each location a clear path for discovery and inquiries while the organization manages brand, content, and reporting through one system.

Typical scope: RSOL may include location architecture, reusable content, local search foundations, permissions, lead routing, and connected business systems.

Portals, apps & integrations

Custom Digital Systems

Custom websites, portals, applications, and integrations for organizations with complex operating or governance requirements.

RSOL defines the architecture, stakeholder controls, delivery plan, and support model around the way the organization works.

Typical scope: RSOL documents responsibilities, accessibility, governance, security, integrations, release controls, and support requirements in the proposal.

How scope is set

Four Inputs Shape Every Proposal.

Discovery output A proposal built for the requirement
  • Defined scope
  • Delivery plan
  • Investment
  • Acceptance criteria
Work begins after approval.
Website support / included

A Year of Support After Launch.

RSOL stays involved after your website goes live, so routine maintenance does not become another task for your team.

12 months included
Included with each new website engagement

Complimentary Website Maintenance

Every new website engagement includes one year of complimentary website maintenance. RSOL covers reasonable minor content updates, security and software updates, performance monitoring, and backups at no additional cost. RSOL provides a separate quote for major enhancements, new pages, and functionality outside the approved project scope.

  • Minor content updates
  • Security and software updates
  • Performance monitoring
  • Website backups
Optional add-ons / quoted to fit

Extend the Website as Your Business Grows.

Add focused technical services when the business needs them. RSOL confirms the scope and investment before work begins.

  1. 01

    eCommerce Solutions

    Build an online store with secure payments, product management, and a clear path from product to checkout.

  2. 02

    Website Enhancements

    Expand your website with service pages, landing pages, booking tools, integrations, or conversion improvements.

  3. 03

    Custom Web Applications

    Add secure application features, dashboards, portals, or role-based workflows around approved requirements.

  4. 04

    Technical SEO & Analytics

    Improve technical search foundations and implement consent-aware measurement for approved events.

  5. 05

    Integrations & Automation

    Connect approved platforms and reduce repeated manual work with monitored, recoverable workflows.

  6. 06

    Accessibility & Performance

    Audit and improve usability, compatibility, page speed, and technical release quality.

  7. 07

    Hosting & Cloud Configuration

    Plan hosting, DNS, caching, backups, deployment, and recovery around the system requirements.

  8. 08

    Website Care & Support Plans

    Keep your website secure, current, monitored, and supported after the included first year.

Engagement terms & ongoing support

After the First Year

Your first year with RSOL

Your website is only the beginning

RSOL stays involved after launch, maintaining the website, monitoring technical quality, and improving the approved system when those services are part of your scope.

  1. Month 1

    Learn and build

    We learn about your business, agree on the content, and build your website.

  2. Months 2–4

    Launch and help people find you

    We launch the approved system and keep the website maintained. Technical SEO, analytics, integrations, or automation are added when they are part of your approved scope.

  3. Months 5–8

    Review and improve

    We review the available response with you and improve what is not working as intended.

  4. Months 9–11

    Focus on the strongest opportunities

    We focus the approved work on the opportunities supported by the clearest evidence.

  5. Month 12

    Prepare the next technical plan

    We review the year together and prepare the next technical improvement plan.

RSOL delivers
The approved website, launch support, included maintenance, and the review work named in the agreement.
Your team provides
Business information, access, feedback, approvals, and notice when services, offers, locations, or priorities change.
Confirmed separately
New pages, features, applications, integrations, or automation unless already included. Advertising, social-media management, photography, and film require a separate LightRivet or client-approved specialist engagement.

The exact mix follows the engagement you approve. Nothing is added without clear scope and approval.

Understand → Build → Grow

Turn Requirements Into a Clear Proposal.

Share the business objective, timeline, and decision context. RSOL will recommend the most practical engagement structure.

Tell us the result your business needs.